Talk directly with the WAExport team
Use direct support for a specific setup problem, a failed group number export, plan-access questions, activation assistance, or product feedback.
WAExport Support
Contact the WAExport support team
Get help with installation, group selection, unsaved-number filters, administrator exclusion, Excel, CSV, or VCF output, and exports that did not finish as expected.
Support hours
04:00–20:00 UTC
If we do not reply immediately, leave a complete message. The team will review it during the next support window.
Community channels
Choose the channel that fits your question
Use direct support for an individual technical or activation issue. Community groups are better for general setup discussion, workflow questions, and product feedback.
Open support chat
WhatsApp Group
Discuss WhatsApp group number export setup and share feedback with other WAExport users.
Telegram Group
Ask general questions about group selection, filters, file formats, and WAExport product use.
Help us diagnose faster
What to include in your message
A few practical details make it easier for the team to reproduce the issue and give you a useful answer.
Before sending a screenshot, remove phone numbers, group member data, account details, email addresses, and activation codes.
WAExport version
Include the extension version shown on the Chrome extensions page.
Chrome version
Tell us which Chrome version and operating system you are using.
Selected file format
Specify whether you selected Excel, CSV, or VCF.
Failed step and error
Describe the last completed action and include the exact error message.
Group and member filters
Mention whether you selected one, multiple, or all groups, unsaved numbers only, or administrator exclusion.
FAQ
Questions about contacting WAExport
Know when we reply, what information to send, and which support channel to use.
What are the WAExport support hours?
Support messages are handled between 04:00 and 20:00 UTC. Messages sent outside this window remain available for the team to review during the next support period.
What should I do if nobody replies immediately?
Leave a complete message in the support chat. You do not need to wait on the page. The team will read the conversation and respond during working hours.
What information should I include for an export problem?
Include the WAExport and Chrome versions, selected file format, failed step, group and member filters, and the exact error message. Redacted screenshots can help, but do not send private member data or activation codes.
Should I use direct support, WhatsApp, or Telegram?
Use direct support for account-specific, activation, or technical problems. WhatsApp and Telegram groups are intended for general setup questions, workflow discussion, and product feedback.
What WhatsApp group export topics can the team help with?
The team can help with installation, selecting one or multiple groups, exporting unsaved numbers, excluding administrators, Excel, CSV, or VCF output, plan access, activation, and failed exports.
Choose the support channel that fits your question
Use direct support for a specific account, activation, or technical problem. Join a community group for general setup questions and product discussion.